Payment/Cancellation Policy
A deposit equivalent to the first night’s accommodation is required at the time of booking.
Online bookings require full payment at the time of booking.
Full payments on site bookings are due on arrival during off peak periods.
A cancellation fee of $30 will be applied to all cancellations. In the event of a cancellation during off peak periods, refunds will only be given if notice is given at least 7 days before arrival.
During mid & peak periods which include long weekends and school holidays, full payment is required by the set date on your confirmation for sites and cabins. If cancellation occurs less than 30 days before arrival, a cancellation fee equivalent to the cost of the first night will be forfeited. If a cancellation occurs less than 7 days before arrival, you do not qualify for a refund.
Reservations cancelled, amended or altered at the commencement or during your stay, do not qualify for a refund.
We accept Visa and Mastercard. All credit cards will incur a 1.25% transaction fee.